Archive for February, 2012
I am on my way back to the east coast after my first SolidWorks World. I am very fortunate that even though I’ve worked for SolidWorks for only 5 months, I was able to attend. I had a two-fold purpose for attending: Conduct some usability tests and speak with Keri Prasky in a breakout session.
I conducted 18 one-hour usability sessions over 4 days (some were a bit shorter, some were longer). I had a wonderful time with each test. My favorite part was learning what you all use SolidWorks to create. Your uses ranged from designing medical tubing and teeny valves, to entire water parks.
I am also coming away with a lot of great data on your use of the SolidWorks Forums, and some ideas on how they might be improved.
My talk with Keri Prasky was “Help yourself … to a whole lot of user assistance” and it included info not only about the “local” and web help, but also about our strategies for leveraging the forums and social media. I hope that we’ll be invited to present it at some SWUGN meetings later this year.
Overall, this was a fantastic first SolidWorks world for me. The inventions that I saw in the partner pavilion were fascinating and it was a lot of fun to discuss them. The Tuesday night block party was a great time and I really enjoyed chatting with some customers. I am also following a lot more CAD-type people on twitter and I’m pleased to have a few follow-backs.
In many ways this conference was similar in spirit to Lotusphere – the conference I attended for 14 years in a row for IBM Lotus. It was great that at both conferences people talked about the passion of the users, and how each conference is like a big family reunion. I’m really looking forward to learning more about my new “Family” and to designing some software that will help the rest of you design some fabulous things!
Come and meet Chin-loo Lama in the Usability lab in the Hilton Bayfront rom 312
And while there you can also meet Julie Casanave!
Or, if you don’t have time to come to us, when you see us in the halls, just stop and say hi!
SolidWorks World 2012 is in full swing as we enter the second full day of sessions. The UX (user experience) team has already been had at work doing usability testings all day Saturday and Sunday. We continue to run usability tests on e-drawings, sustainability, costing, Simulia, Community forums, Tree view, and other topics.
If you are scheduled to be a participant, thank you! If you are not scheduled, we have a few slots left (I am free at 3:30 if you want to do community forum testing). Come on over to the Hilton Bayfront, room 311 (Aqua) and see us! And even if you don’t have time to stay to participate in a test, you can stop in to introduce yourself to the guys:
Corey Davis, Ben Schriescheim, and Kevin Berni